Privacy notice regarding personal data protection in the recruitment of collaborators

Introduction and purpose of this notice

For the Redion Group, the protection of your personal data and your privacy is a major concern.

This notice concerns the personal data processing activities carried out by Europ Assistance (Suisse) Assurances SA and Europ Assistance (Suisse) SA (together “Redion”, the new name of Europ Assistance, “we”, “our”) in the context of the recruitment of our future collaborators.

Processing personal data means any operation relating to personal data, in particular collecting, recording, storing, using, modifying, disclosing, archiving, deleting or destroying data, in accordance with the law.

This notice outlines our commitments regarding the protection of your personal data and explains which data we may collect, how we may use them, and within which legal framework.

Who processes your personal data?

Redion has two operational companies in Switzerland.

Legal information

Europ Assistance (Suisse) Assurances SA is a limited company registered in the trade register of the canton of Vaud under company identification number CHE-101.333.746, having its address at Avenue Perdtemps 23, 1260 Nyon. It is an insurance company subject to supervision by the Swiss Financial Market Supervisory Authority (FINMA).

Europ Assistance (Suisse) SA is a limited company registered in the trade register of the canton of Vaud under company identification number CHE-108.684.098, having its address at Avenue Perdtemps 23, 1260 Nyon.

Identity of the data controller

Depending on the position for which you apply, one of these companies is the data controller.

Scope of data processing

You will find an overview of the data processing carried out by Redion within the scope of our career portal on our website and within the scope of your application, including additional information for you as the data subject.

Processing of the application and handling of the application process

What personal data is processed?

Redion collects certain personal data from applicants in order to evaluate applications and process the application process. The personal data of applicants is processed in career portals to ensure that the application process is handled efficiently and correctly. The following personal data is processed:

Data related to your application and your access to our career portal (such as your name, email address, address, date of birth, resume, application photo, cover letter, application video recorded by you and sent to us, documents provided by you, correspondence with us, access data for the career portal);
If we conduct an interview with you via an online video connection: Date of the interview appointment, start and end of the interview, link to the calendar event, content discussed during the interview. Neither we nor our service providers make a recording of the video or store the chat messages sent during the interview (these are deleted immediately after the interview has ended);
Professional data (such as contact details, data on education, professional experience, skills, qualifications).

For what purposes is this personal data processed?

This data is processed for the purpose of evaluating applications and contacting applicants, as well as for documenting and carrying out the application process.

On what legal basis is this personal data processed?

The processing of personal data for these purposes is necessary for carrying out pre-contractual measures and for the performance of the employment contract.

Reminder to complete your application in the online portal

What personal data is processed?

If you have started your online application but have not completed it, we will send you a reminder to complete it by email after two days. This requires the processing of your email address.

For what purposes is this personal data processed?

The data is processed for the complete execution of the application process and communication with applicants.

On what legal basis is this personal data processed?

The processing of personal data for these purposes is the legitimate interest of the controller. In this case, the legitimate interest of the controller lies in completing the applicant profile that has been started in order to successfully complete the application process and to ensure that the applicant data is accurate and complete. You have the right to object to this processing at any time.

Record keeping

What personal data is processed?

As part of record keeping, all data provided by you in connection with your application will be stored for 9 months after completion of the application process, provided you give us your consent. This enables us to offer you new or vacant positions that match your applicant profile during this period.

For what purposes is this personal data processed?

The data is processed for communication with applicants if a position matching the applicant's profile becomes available.

On what legal basis is this personal data processed?

The processing of personal data for these purposes is based on your consent. You can withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of data processing based on consent before its withdrawal.

Onboarding of applicants after acceptance

What personal data is processed?

Redion contacts applicants and informs them of their acceptance for a specific position. In addition, further personal data is collected from applicants so that their profiles can be created in the existing systems as future employees. The following personal data is processed:

Personal information (e.g., title, name, nationality, gender, academic title, marital status);
Contact information (address, email address, telephone number(s), details of relatives);
Information on employment (start date, retirement date, etc.);
Bank details (IBAN, bank, etc.);
Social security and details of personal documents (document type, ID number, expiry date, etc.);
Documents (passport, (employment) references, registration form, insurance data extract, work permit if applicable, residence permit if applicable, etc.);
Answers to compliance questions;
Information on whether you are listed on a sanctions list used to prevent money laundering and terrorist financing, and a criminal record extract.

For what purposes is this personal data processed?

The data is processed for the purpose of completing the application process and communicating with applicants, as well as for onboarding.

On what legal basis is this personal data processed?

The processing of personal data for these purposes is generally based on the performance of a contract or implementation of pre-contractual measures.

The processing of personal data for comparison with sanction lists, the submission of criminal records, and the answers to other compliance questions is based on the legitimate interests of the controller. The legitimate interest of the controller is to comply with sanctions law and anti-money laundering provisions. The submission of the criminal record extract and the answers to other compliance questions serve to verify the trustworthiness of the applicant.

With whom do we share your personal data?

Potential recipients of personal data

Your personal data are intended for authorized Redion employees, our processors, partners or service providers when they participate in carrying out the purposes mentioned above. Your data may be communicated:

Within Europ Assistance (Suisse) Assurances SA and Europ Assistance (Suisse) SA,
With Redion in Austria for the provision of recruitment services,
To external service providers which assist in providing recruitment services and to operate our career portal, in Switzerland, Austria and Germany,
To other service providers, in Switzerland or abroad, which provide us with support activities, such as cloud service providers or IT support providers,
To other companies of the Generali/Redion Group, in Switzerland and abroad,
To official bodies, social insurers, experts, doctors, pension institutions and administrative or judicial authorities, at their request or in the context of our procedures in accordance with the legislation.

Only the data strictly necessary for the purposes described above are shared.

Our processors, partners or service providers are legally or contractually bound to comply with legal provisions relating to data protection.

Transfers of personal data abroad

We work with service providers and partners abroad, and we may therefore transfer certain personal data to them.

We may therefore transfer your personal data outside of Switzerland in accordance with current legislation, to the following countries:

To France, in particular for the management of IT infrastructure, the provision of tools to Redion Group entities, and statistical reporting,
To France, Germany, the Netherlands, Ireland and Austria for data storage (“cloud”),
In various European Union countries, mainly Germany, Austria and Benelux, in the context of our internal organization.

Finally, in accordance with market practices, the use of IT tools and applications implies that certain development and support operations may be carried out from countries outside the EEA. In such cases, appropriate contractual protection is implemented.

How long do we keep your personal data?

The data processed in connection with your application, will generally be stored for up to 7 months after your application has been processed (e.g., acceptance, rejection, or withdrawal of your application, or if you do not make any changes during this period).

In the event of record retention, your application data will be stored for 9 months after you have given your consent.

If we process your personal data for the purpose of protecting and asserting our rights, we will keep them until the related legal matter is fully and definitively resolved.

Your rights regarding your personal data

General rights

You may exercise the following rights with respect to your personal data:

Access: you may request access to your personal data,
Rectification: you may ask us to correct your personal data if they are inaccurate or incomplete,
Erasure: you may ask us to delete your personal data, unless we are obliged or permitted to retain your data on the basis of a legal requirement or our legitimate interest,
Objection: you may object to the processing of your personal data if there are no other overriding legitimate grounds justifying the processing,
Restriction: you may ask us to restrict the way your personal data are processed, where permitted by law,
Portability: you may request your data in a portable format where the processing of your data is automated and based on your consent or on a contract,
Withdrawal of consent: you may withdraw your consent at any time for processing activities for which your consent has been requested.

Automated decisions

We do not use systems that take automated individual decisions which may have a significant effect on you.

Contacts for the exercise of your rights

Redion

Your requests, including the exercise of your rights, may be addressed by email to eachdpc@europ-assistance.ch or online by completing this form.

Please clearly specify which right(s) you wish to exercise and the scope of your request.

Please note that we may require proof of your identity, in particular by means of official documents.

In addition, Europ Assistance has appointed Europ Assistance Holding SAS, a simplified joint stock company registered in France (RCS 632 016 382), as its representative within the European Union for the purposes of Article 27 of the GDPR. A data protection officer, within the meaning of Article 37 of the GDPR, has also been appointed and can be contacted at EAGlobalDPO@europ-assistance.com.

Federal Data Protection and Information Commissioner

If you consider that we are not respecting your personal data protection rights, you may lodge a complaint with the competent data protection authorities. In Switzerland, this function is performed by the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch.

Last update: August 2026

Customer Service Specialist (100%)

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